

No confirmation from Royal Mint of payment. Close to £50k payment pending from my bank. If you are an average consumer, I would recommend you to steer clear of this company - I didn't expect my first time getting frauded buying gold, would be from an established company, I guess that is what I get for trusting in authority and historical reputation. Edit: I decided to supply my contact details for the hell of it haha, and unsurprisingly they do not actually follow up on what is said.

So in short, stay clear of this company if you do not reside within the United Kingdom or do not wish you disclose sensitive information over your supplied email to whatever systems they use. com I assume they will be keeping my money otherwise. A nice representative was able to help me resolve the case and grant me a refund on the item - however, the company has now decided they are concerned if I own my bank account (no changes made since registration on their platform), and are refusing to accept the bank statements, account statements and so forth from my bank, saying they will need a specialised verison in English - that is conformant to THEIR standards - essentially asking me to demand the bank to update their statement systems? I am unable to provide an image link for anyone interested, so you will have to combine the link yourself if you add the following /a/SoZVqRX to the original address of imgur. The process went smoothly and there were no issues, however, it has not been possible to get it through the customs.

I ordered a gold bar from the Royal Mint back in the beginning of October 2021. Fraud risk for European customers - they will keep your money regardless
